Refund and Returns Policy

1. Terms & Conditions

Effective Date: [08/08/26]

Welcome to Lastbencher.in. This website is owned and operated by JORDAN KASTHAYREA

By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions.

1. General

  • This website offers men’s undergarments under the brand Lastbencher.
  • By using our website, you confirm that you are at least 18 years old or using it under parental supervision.

2. Product Information

  • We strive to ensure all product descriptions, images, and prices are accurate.
  • However, minor variations may occur due to lighting, display settings, or manufacturing differences.

3. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
  • We reserve the right to modify prices without prior notice.
  • Payments must be completed using the available payment methods.

4. Order Acceptance

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel orders due to stock issues, pricing errors, or suspicious activity.

5. Intellectual Property

  • All content (logos, images, text, designs) is the property of Lastbencher and may not be copied or used without permission.

6. Limitation of Liability

  • We are not liable for indirect or consequential damages arising from the use of our products or website.

2. Cancellation Policy

Order Cancellation

  • Orders can only be cancelled before dispatch/shipping.
  • Once the order is shipped, cancellation requests will not be accepted.

How to Cancel

  • To cancel an order, contact us immediately at:
    Email: support@lastbencher.in
  • Or you can also cancel the order through the website

Refund on Cancellation

  • If cancelled successfully before dispatch, the full amount will be refunded within 5–7 business days.

3. Shipping Policy

Delivery Timeline

  • Orders are typically processed within 1–3 business days.
  • Delivery takes 3–7 business days, depending on location.

Shipping Charges

  • Shipping charges (if any) will be displayed at checkout.

Delays

  • Delivery may be delayed due to unforeseen circumstances like weather, logistics issues, or public holidays.

Incorrect Address

  • Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect information.

4. Return & Refund Policy (Hygiene Policy)

No Return Policy

Due to the intimate and hygiene-sensitive nature of men’s undergarments:

  • All sales are final.
  • No returns, exchanges, or refunds are allowed once the product is delivered.

Exceptions

Returns will only be considered if:

  • The product received is damaged, defective, or incorrect.

In such cases:

  • You must contact us within 48 hours of delivery with proof (images/video).
  • After verification, a replacement or refund may be provided at our discretion.

5. Privacy Policy

Effective Date: [08/08/26]

Your privacy is important to us. This policy explains how Lastbencher.in, owned by JORDAN KASTHAYREA, collects and uses your data.

1. Information We Collect

  • Name, phone number, email address
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

2. How We Use Information

  • To process and deliver orders
  • To improve customer experience
  • To send updates, offers, or order notifications

3. Data Protection

  • We implement reasonable security measures to protect your data.
  • We do not sell or share your personal data with unauthorized third parties.

4. Cookies

  • Our website may use cookies to enhance user experience.

5. Third-Party Services

  • Payments and logistics may involve third-party providers who follow their own privacy policies.

6. Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us.